Head of PM Collaboration & Customer Engagement

Nuuday

  • København
  • Permanent
  • Fuldtid
  • 13 dage siden
Head of PM Collaboration & Customer EngagementWe are looking for a “Manager for Product Management Collaboration and Customer Engagement” within our Product Management organization within TDC ErhverveMy name is Mateo Manby and I am leading our Product Management and Partnership organization. Our product responsibility comprises Business Internet, Business Mobility, Collaboration and Customer Engagement, Networking and Security. We are accountable for the product areas from vision and strategy to execution. This includes managing a competitive, modular product portfolio enabling a world class customer experience, combined with best-in-class business models, making it possible for TDC Erhverve to be a provider of choice for its’ customers. This accountability is end-to-end. The mission includes the product lifecycle, and relevant technology platform lifecycle as well as accountability for securing 2nd and 3rd line support for the products and platforms within the unit. The mission also includes securing revenue and profitability for the portfolio.Your next challenge?As Manager for Product Management Collaboration and Customer Engagement you will be responsible a team of highly skilled Product Managers which works to ensure commercially driven product design and development. The team has E2E responsibility for our offerings and products within the area of communication and collaboration. You and your team will manage the TDC Erhverv roadmap for your area including among other things product life cycle, market trends understanding, development planning, CAPEX/OPEX budget, Business Owner in development activities, and manage strategic partnerships. In addition, you’ll be responsible for customer experience and for driving profitability for your product area. You’ll secure that offerings are possible to market and sell.In our ever-changing environment, we need employees who dare to challenge the current, simplify the complex and care for our co-workers, customers and our society. We don’t believe in rigid hierarchies, rather in people who thrive within a self-leadership culture.We set high goals for our business and for ourselves. Through constant feedback and regular coaching, our leaders ensure we are on the right path. That is why we want driven and skilled people like you to join us in continuing to make our goals a reality.Who are you?You have a passion for customer centric product management. But above all, you strive in working environments in which you can make a difference. You are curious and courageous and not afraid of the unknown, as you know that a journey in change is about daring to go where few have been.
  • Leadership experience within product management
  • Experience from the business area of Communication and Collaboration
  • Experience from defining and implementing product strategies
  • Experience in Product Management and product lifecycle management
  • Understanding in business requirements and technologies in the area
  • Understanding of financial terms, business cases, product calculations
  • Understanding of process development
  • Knowledge of services, market, go-to-market models and industry trends in the area
  • Proven track record of driving change, effectively communicating, influencing and engaging at all levels across a multinational matrix organization
  • Project management skills and experience from innovation
  • Fluent in English.
Interested?If you fancy joining my team, apply for the job! Do you need to know more, call me on +45 2949 1100
Selection is ongoing, so do not hesitate to get in touch!Welcome to TDC – Home to your next big opportunity!Application: It is not necessary to attach a cover letter, but please include a brief introduction in your CV about why you are applying for this position. To ensure a fair and inclusive recruitment process, we kindly ask you to refrain from adding a photo to your CV.Application date: 05-09-2025Contact person: Mateo Manby on +45 2949 1100Work location: Teglholmsgade 1, CopenhagenNuuday – We make sense with technology
At Nuuday, we’re 3,000 dedicated professionals working across six brands - YouSee, TDC Erhverv, Telmore, Hiper, eesy and Relatel - driving the future of digital innovation in Denmark. Right now, we’re in the midst of an exciting transformation. We’re not just upgrading our IT systems - we’re redefining digital customer experiences and setting new standards for how people, businesses, and society interact with technology in their everyday lives. At Nuuday, you’ll find a culture built on diversity, collaboration, and growth. No matter where you work or which brand you’re part of, we all share one thing: A passion for creating solutions that truly make a difference. We take pride in understanding our customers and see the future as an opportunity to keep evolving and improving. We believe that great results come from strong communities, and we welcome those who dare to think differently, take initiative, and help pave the way. Are you ready to be part of the journey?#LI-POST #LI-TDC Erhverv

Nuuday

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