IT Support Specialist

Hillerød, Hovedstaden
Permanent
Fuldtid

1 dag siden

FOSS Service CenterIT Support SpecialistJoin Our Dynamic IT Team and Make an Impact!Are you passionate about solving technical issues and ensuring smooth IT operations? Do you thrive in a collaborative environment where your expertise supports business success? If so, we have the perfect role for you!What you can expect, joining FOSS in this role· Work with cutting-edge technologies like Office 365, SharePoint, and Windows Server.· Be part of an international team where English is the primary language of communication.· Opportunity to grow your career in IT support with continuous learning and development.· Contribute to improving IT infrastructure and security.· Engage in diverse tasks, from troubleshooting to project-based activities.As an IT Support Specialist, you will provide hands-on and remote support for employees at our two Danish sites. Your presence will rotate between the two locations approximately every 2-3 weeks, depending on team availability and business needs.· FOSS Innovation Center (FIC) - Nils Foss Allé 1, 3400 Hillerød· Vinge Produktion Site - Haldor Topsøe Park 5, 3600 FrederikssundYour Role in the IT DepartmentCome support, collaborate, and innovate with us : as an IT Support Specialist, you will be the first line of support for FOSS employees, handling technical issues both onsite and remotely. You'll be part of a dedicated IT team, working closely with colleagues from different departments to ensure seamless IT operations, and report into the Head of IT Support.Your key responsibilities will include:· Providing support for hardware, software, and network issues via ticketing systems, phone, Teams, and email.· Registering, analyzing, and resolving incidents and service requests in accordance with SLAs.· Configuring and installing computers, applications, and peripheral devices.· Administering systems like Office 365, Exchange, SharePoint, and Active Directory.· Collaborating with higher-level support teams and external IT service providers.· Monitoring IT infrastructure performance and ensure high security standards.· Managing IT equipment inventory and coordinate hardware procurement processes.Why Work with Us?You'll work in an environment that values teamwork, innovation, and continuous improvement. Our IT team fosters a collaborative atmosphere where knowledge sharing is key.At FOSS, we believe in creating a workplace where our employees can thrive both professionally and personally. Here's what you can expect:· A supportive and inclusive work environment.· Opportunities for professional growth and certifications.· Work-life balance with flexible work arrangements.· Access to employee benefits such as health insurance, fitness facilities, and company events.· A culture that celebrates success and values employee contributions.What you bring to the role

Strong knowledge of Windows, Office 365, Active Directory and Windows Server environments.
Experience with IT incident management and troubleshooting.
Proficiency in Active Directory and user account management.
Excellent communication skills in English, both written and spoken.
Strong problem-solving and analytical skills.
Driving License

What will be considered a plus

Experience with cloud platforms like Azure.
Knowledge of PowerShell scripting.
Exposure to cybersecurity practices, especially ISO 27001.
Experience with mobile device management (MDM) solutions.
Familiarity with Apple environment.

We welcome candidates with a Bachelor's degree in IT, Computer Science, or related fields.Ready to Apply?If you're excited about joining a team that values your skills and fosters growth, we encourage you to apply. Highlight your relevant experience and tell us why you'd be a great fit for FOSS.We look forward to receiving your application via the link in this job ad.FOSS is committed to maintaining an inclusive culture and a diverse workforce. You can help us sustain an unbiased recruitment process by not including photo or age in your application.FOSSToday, more than 8 billion people around the world are dependent on nutritional food. Tons of food being produced in a million different ways and under varying conditions, creating challenges all the way from field to fork. One of them, obviously, being the effects it has on climate change.FOSS helps the world's 100 biggest food companies and more than 40,000 others around the world navigate exactly that with intelligent, data-driven and innovative analytical solutions. We are making sustainability a better business and we're doing so as global market leader in our field - improving food quality, minimizing food waste, ensuring food safety, and securing fair payment.Join a pioneering and innovative company in the food and agriculture industry. A company on a mission, with offices all around the world and 1,700 talented colleagues from more than 32 different countries.

FOSS

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