Account Manager
Diebold Nixdorf
- Glostrup, Hovedstaden
- Permanent
- Fuldtid
- Responsible for customer account management for key accounts within a country or area.
- May support more senior Account Managers with management of large accounts.
- Develops customer relationships as a trusted advisor, providing business and product expertise and exceptional customer support.
- Educates customers on DN products, services and innovations.
- Solicits customer feedback and works internally key stakeholders to manage any issues.
- Proactively meets with customers to review service levels.
- Bachelor's Degree or equivalent work experience required.
- Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in sales, account management, and/or new business development.
- Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
- Good business English skills (Written and spoken).
- Comprehensive knowledge of Retail procedures and the utilization of technology within the environment.
- General knowledge of Diebold Nixdorf products and services is a plus.
- Knowledge of Software and Service solution sales would be advantageous.
- Proven success in high quota carrying position.
- Consultative sales experience with complex solution design is desired.
- Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as an Sales Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy.
- Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
- Demonstrated relationship building skills at all levels of the organization, including senior executive levels.
- Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
- Possess experience with CRM software, such as Salesforce to maximize opportunities.
- Ability to travel up to 50% of the time